At Belle & Bee Beauty, your privacy is extremely important to us. We are committed to protecting and respecting all personally identifiable information that you might provide us with whilst you visit our website or in person. The following privacy statement will explain what personal data we collect from you and how we use that information.
PERSONAL DATA COLLECTION
At Belle & Bee Beauty we collect data to enable us to provide you with the best experience possible. Some of the data we collect is provided directly by you, for example, when you sign up to our newsletter, complete an online booking or purchase one of our vouchers, or one of the products that we sell at the salon I.e Dermalogica, Mii etc.
The data we collect from you depends on your interaction with us.
The type of data we collect can include the following:
Name and contact details – We collect your first and last names, email address, postal address, phone number and any other relevant contact details
Demographic details – We collect information about your age, gender and country
PERSONAL DATA USE
Belle & Bee Beauty uses the data we collect to operate our business and provide you with the products and services we offer. This includes using data to help personalise your experience. We may also use the data we collect to communicate with you. For example, keeping you informed about your booking. We use personal information we collect about you in the following ways:
To provide you with information, products and services that you request from us.
To process any transactions you are completing with us.
To process any special offers or promotions that you enter.
Marketing - Providing you with information about any products you have previously purchased or informing you about any similar products that relate to products you have previously purchased
Measuring and understanding the effectiveness of any advertising we serve to you or others and to deliver any relevant advertising to you based upon your activity on our website or purchasing behaviour
To offer any suggestions and recommendations to you about products that may interest you, based on your previous purchase or website behaviour
PERSONAL DATA SHARING
Belle & Bee Beauty will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to our third party service providers, for the purposes of completing tasks and providing services to you on our behalf (for example, to send you mailings). When we work with a third party we only disclose information necessary to deliver the service.
From time to time we may show you offers from trusted third parties. We would never supply them with your information, however, we may show you exclusive offers from these trusted third parties in email communications.
We will only show you offers on the basis you have provided us with consent to do so. Consent is typically provided via checking an opt in box presented to you on a Belle & Bee website form or in some cases, it may be provided by you to us either verbally over the telephone or in person.
USE OF DATA PROCESSORS
Schedul - This is the software we use to schedule bookings both in person and online. The information collected by Schedul helps us to manage any bookings you make and ensures your visit to Belle & Bee Beauty can run as smoothly as possible. It also allows us to send you booking reminders and any treatment/product related offers.
Mailchimp - This is an online email marketing platform that we use to send out email marketing to you. Mailchimp stores your data securely and only we have access to it when we require to send out our monthly newsletter or any promotions. When you request to unsubscribe from any of our promotions, Mailchimp will process your request immediately and ensure that you are removed from our mailing list.
ACCESSING AND UPDATING YOUR PERSONAL DATA
You have a choice about whether or not you wish to receive information from us. If you are not interested in receiving marketing information from us about the latest offers and news exclusive for you, you are able to unsubscribe from our mailing list at the bottom of any email you receive. Or call us if you wish to stop receiving text messages.
We will not contact you by email, phone or text message unless you have given us your prior consent.
We like to make sure that all the information we hold about our customers is as up to date as possible. If you would like to get edit any of your details, please contact us by either phone or email.
ACCESS TO INFORMATION
The GDPR gives you various rights to the information we hold about you. Such rights can be exercised by you in accordance with the GDPR. In line with the regulation, all reasonable requests will be free of charge and processed within the permitted time period. Repeated requests may be subject to a fee which Belle & Bee Beauty will advise you of prior to processing such requests.
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